Key Factors to Consider When Choosing a Haulage Company

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Adaora Nnene


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Partnering with an efficient and effective haulage company is crucial for a business's success, especially those that deal in physical goods and primarily depend on third-party logistics for moving their goods from place to place. Haulage companies are responsible for coordinating the movement of goods from the point of origin to their destination and may also be involved in loading and unloading goods, customs clearance, and storage. The haulage industry plays an irreplaceable role in the supply chain, enabling the flow of goods and materials between countries and regions. 


Haulage refers to transporting goods from one place to another, typically by truck, train, ship, or airplane. It is a crucial part of the supply chain process.

Selecting a suitable carrier from the numerous haulage companies in the industry can be a severe challenge, and in doing so, certain factors need to be considered, which include: 


  1. Types of services offered: An essential first step to take while choosing a haulage company is to assess the categories of their services. This way, you will be able to know if they have services tailored to your kind of business, as choosing a company without a service type that is suitable for your business can be detrimental to your business. These can vary greatly, from specialised freight forwarding to container services or full-load delivery. 


  1. Range of service: Partnering with a haulage company with a wide range of services is significant as it will give the client options to choose from, and all the transportation needs will be taken care of by one company, thereby saving time, energy, and money, while strengthening a partnership with an excellent leader in the transportation industry.


  1. Efficiency: For the supply chain process to be effective, every aspect must be efficient, including haulage. In a competitive and fast-moving business environment, efficiency in logistics management is vital as it determines how quickly goods are transported and how fast the consumption demands are met.


  1. Pricing: The pricing method goes hand in hand with competitiveness. Competitive pricing is essential in the transportation industry as it helps clients optimise their supply chain's functionalities and reduce transportation costs. Consider a haulage partner who understands the importance of competitive pricing and is willing to work closely with their clients to provide cost-effective transportation solutions without compromising quality or safety. 


  1. Reputation: The reputation of a business is the value or worth of that business because when the reputation of a business goes down, the business also goes down. Before choosing a haulage company, consider its overall reputation regarding delivery time, efficiency, customer service, safety, customer feedback, adherence to regulations, and every other aspect of the business. Reputation can often reflect a company's reliability and quality of service. 


  1. Reliable delivery time: One of the critical factors to consider when choosing a haulage partner is their ability to deliver within the delivery window desired by the consumer. Businesses thrive on timeliness; when goods are delayed, deadlines will not be met, project completion will be delayed, and production will be stalled. 


  1. Geographical reach: This is also very important as your haulage partner must be able to deliver at any location or region the consumers require. Haulage services enable businesses to extend their tentacles far beyond local boundaries. Whether providing goods to a client on the other side of the country or sourcing raw materials from a distant location, haulage services facilitate the movement of goods over long distances. This allows corporations to expand their customer base, access new markets, and source materials more effectively.


  1. Experience: The number of years the haulage company has existed is also significant as it is closely related to its level of expertise and stability. Experience is essential in the haulage industry as it ensures the company has the expertise and knowledge to handle diverse services. An experienced partner will have deep industry knowledge and provide clients with advice and reliable haulage solutions. 


  1. Customer service: When selecting a haulage provider, a company with excellent customer service should be on your list. Please find out how responsive they are to their clients, how easy it is to communicate with them and get feedback, how flexible they are when making changes, and how courteous they are. 


  1. Specialised equipment: Based on their kind of goods, some companies require special equipment to handle such goods. For businesses that need their goods kept at a specific temperature range to avoid damage, your chosen haulage partner needs to provide the necessary equipment to ensure the durability of the goods. 


  1. Technology: In a tech-driven world like ours, technology makes things easier for industry players. It is essential to ensure that your chosen haulage partner is technologically compliant, as technology plays a vital role in today's business. Ensure that their fleet and other equipment are technologically updated, and see that they have a tracking system in place so that you can track your goods from your location.


To offer businesses efficient haulage solutions, SARA PROCUREMENT SERVICES LIMITED is providing a cutting-edge haulage service, HAULAGE BY SARA, aimed at providing bespoke, reliable, sustainable, and updated haulage solutions to businesses around Nigeria.


Visit our physical office space at 3 Fatai Irawo Street, Ajao Estate, Airport Road, Lagos, Nigeria, or any of our warehouse touch point locations worldwide to learn more about us and utilise our services. 


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Adaora Nnene


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